Terms of service.

Using this website

The site is provided for information and bookings. Please do not misuse it, attempt to interfere with it, or copy its content without permission.

Bookings and payments

• Memberships run week to week with a four-week minimum. There are no lock-in contracts and no sign-up fees. Every membership is billed weekly, on Fridays.
• After the initial four weeks, you can put your membership on hold for up to six weeks a year. Please give us 7 days' notice by emailing accounts@bchp.com.au.
• You can cancel at any time once your four-week minimum is complete. Please give us 14 days' notice by emailing accounts@bchp.com.au. Your membership is billed as normal until the notice period ends.
• Casual classes, PT sessions and sauna bookings are paid at the time of booking and are non-refundable if you do not attend.
• Membership payments are collected by Ezypay through GymMaster. You are responsible for keeping your billing details current.
• Prices can change; we will give reasonable notice of any change that affects your membership.

Health, participation and risk

Strength and conditioning, group classes, Pilates, personal training, sauna and ice bath sessions all involve some risk of injury. You confirm that you are medically fit to take part, and that you will tell your coach about any injury, illness, pregnancy or medication that could affect your training.

To the extent permitted by law, BCHP is not liable for injury, loss or damage arising from your participation, other than where caused by our negligence. Nothing in these terms limits any rights you have under the Australian Consumer Law.

Studio conduct

We ask everyone to train respectfully, put equipment back, and follow reasonable directions from coaches. We may cancel a membership if that trust breaks down.

Third-party services

Bookings, payments, forms and calendar links on this site are provided through third-party services (GymMaster, GoHighLevel, Ezypay, Mux, Google). Their own terms apply to your use of those services.

Changes to these terms

We may update these terms from time to time. The "last updated" date above will always reflect the current version.

Governing law

These terms are governed by the laws of New South Wales, Australia. Any dispute will be dealt with in the courts of New South Wales.

Contact

Questions about these terms: accounts@bchp.com.au.